Situation

Abrahealth faced a daunting challenge: converting over 630,000 pages of medical records stored at two facilities into digital images while adhering to strict requirements. The records were highly active and could not be removed from the premises, meaning scanning had to be done on-site. Compounding the challenge, Office Practicum—the practice’s patient management system—did not support importing documents from external sources. The records had to be manually entered into the system, a process that was slow and labor-intensive due to the need to access multiple web pages and input data.

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